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The paradoxical mechanisms of high‐performance work systems (HPWSs) on perceived workload: A dual‐path mediation model
Author(s) -
Liu Fang,
Chow Irene HauSiu,
Zhu Weichun,
Chen Weiqi
Publication year - 2020
Publication title -
human resource management journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.44
H-Index - 77
eISSN - 1748-8583
pISSN - 0954-5395
DOI - 10.1111/1748-8583.12277
Subject(s) - mediation , workload , psychology , dual (grammatical number) , path analysis (statistics) , social psychology , empowerment , resource (disambiguation) , work (physics) , salient , moderated mediation , structural equation modeling , resource dependence theory , computer science , political science , microeconomics , management , economics , engineering , mechanical engineering , art , computer network , literature , machine learning , artificial intelligence , law
We invoke conservation of resources theory to present an integrative model that simultaneously examines the positive and negative effects of employee‐experienced high‐performance work systems (experienced‐HPWSs) on perceived workload (PW). Analysis of three‐wave, time‐lagged data from 368 employees of four major state‐owned commercial banks in China revealed that experienced‐HPWSs positively predict perceived organisational support, which in turn decreases PW. Experienced‐HPWSs positively predict psychological empowerment, which in turn increases PW. The positive influence of psychological empowerment on PW is stronger than the negative influence of perceived organisational support on PW, indicating that resource loss is more salient than resource gain. This dual‐path mediation model increases our understanding of the mechanisms through which HPWSs influence PW and highlights the coexistence of opposite impacts during the process.