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Exploring the interpersonal determinants of job embeddedness and voluntary turnover: A conservation of resources perspective
Author(s) -
Zhang Long,
Fan Chuanhao,
Deng Yulin,
Lam Chak Fu,
Hu Enhua,
Wang Lingyun
Publication year - 2019
Publication title -
human resource management journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.44
H-Index - 77
eISSN - 1748-8583
pISSN - 0954-5395
DOI - 10.1111/1748-8583.12235
Subject(s) - job embeddedness , turnover , embeddedness , conservation of resources theory , perspective (graphical) , ostracism , social exchange theory , interpersonal communication , affect (linguistics) , business , psychology , social psychology , job satisfaction , resource (disambiguation) , management , sociology , economics , artificial intelligence , anthropology , computer science , computer network , communication
This paper draws on a conservation of resources perspective to understand employee voluntary turnover. We conceptualise voluntary turnover as an outcome of resource loss, and we view job embeddedness as an indication of resource levels. On the basis of this conceptualisation, we propose that workplace ostracism and leader–member exchange (LMX) affect voluntary turnover via job embeddedness. We also propose an interaction effect of workplace ostracism and LMX: Workplace ostracism increases voluntary turnover by depleting job embeddedness only when people experience high‐quality LMX. Data from 352 employees in a Chinese software company obtained through a three‐wave survey support our model. Our findings illuminate the resource consequences of interpersonal interactions on job embeddedness and voluntary turnover, and we offer practical implications for employee retention.