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Understanding individual responses to failure by the organisation to fulfil its obligations: examining the influence of psychological capital and psychological contract type
Author(s) -
O'Donohue Wayne,
Martin Angela,
Torugsa Nuttaneeya Ann
Publication year - 2015
Publication title -
human resource management journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.44
H-Index - 77
eISSN - 1748-8583
pISSN - 0954-5395
DOI - 10.1111/1748-8583.12055
Subject(s) - psychological contract , positive psychological capital , context (archaeology) , sample (material) , psychology , empirical research , function (biology) , capital (architecture) , social psychology , applied psychology , business , paleontology , philosophy , chemistry , history , archaeology , epistemology , chromatography , evolutionary biology , biology
This study advances both psychological contract ( PC ) and psychological capital ( P sy C ap) research by testing a novel theoretical model predicting likely worker response, as a joint function of an individual's level of P sy C ap and PC type, to perceived failure by the organisation to meet its obligations to the worker–organisation relationship. With a large emergency services organisation using volunteer workers as the research context, the study presents the first empirical evidence from a sample of 592 volunteers that the integrated application of PC and P sy C ap theory can contribute to a better understanding of individual responses to an organisation's failure to affirm ongoing support for the volunteer–organisation relationship.