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High commitment work system and firm performance: impact of psychological capital and environmental uncertainty
Author(s) -
Chen ChihChieh,
Wang Yanxia,
Chen ShyhJer,
Fosh Patricia,
Wang Rui
Publication year - 2021
Publication title -
asia pacific journal of human resources
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.825
H-Index - 33
eISSN - 1744-7941
pISSN - 1038-4111
DOI - 10.1111/1744-7941.12246
Subject(s) - moderation , context (archaeology) , work (physics) , organizational commitment , business , capital (architecture) , psychology , perspective (graphical) , work systems , sample (material) , social psychology , mechanical engineering , paleontology , history , chemistry , archaeology , chromatography , artificial intelligence , computer science , engineering , biology
Our study of a northern China sample of CEO s, middle managers and frontline employees matched across 114 firms investigates the relationship between a high commitment work system and firm performance from an organizational perspective by considering the mediating role of collective psychological capital (PsyCap) and the moderating role of environmental uncertainty. The effect of a high commitment work system on firm performance was fully mediated by collective PsyCap, while environmental uncertainty moderated the effect of collective PsyCap on firm performance such that firm performance was stronger when environmental uncertainty was higher. We contribute to the developing body of work using collective PsyCap as a mediator for the high commitment work system–performance relationship at the organizational level. Our selection of environmental uncertainty as a moderator responds to the call for research on potential moderators and more consideration of context. We discuss our study's managerial implications and limitations.