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Fatal consequences: an analysis of the failed employee voice system at the B undaberg Hospital
Author(s) -
Wilkinson Adrian,
Townsend Keith,
Graham Tina,
Muurlink Olav
Publication year - 2015
Publication title -
asia pacific journal of human resources
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.825
H-Index - 33
eISSN - 1744-7941
pISSN - 1038-4111
DOI - 10.1111/1744-7941.12061
Subject(s) - employee voice , s voice , ask price , public relations , focus (optics) , business , psychology , medicine , political science , finance , computer science , operating system , physics , optics
In this paper we discuss the failure of the employee voice system at the B undaberg Base Hospital ( BBH ) in A ustralia. Surgeon J ayant P atel was arrested over the deaths of patients on whom he operated when he was the director of surgery at the hospital. Our interest is in the reasons the established employee voice mechanisms failed when employees attempted to bring serious issues to the attention of managers. Our data is based on an analysis of the sworn testimonies of participants who participated in two inquiries concerning these events. An analysis of the events with a particular focus on the failings of the voice system is presented. We ask the following: how and why did the voice systems in the case of the BBH fail?