
Believe in AI: Will You Pray for a Chatbot?
Author(s) -
TORALES ANDRE
Publication year - 2019
Publication title -
ethnographic praxis in industry conference proceedings
Language(s) - English
Resource type - Journals
eISSN - 1559-8918
pISSN - 1559-890X
DOI - 10.1111/1559-8918.2019.01261
Subject(s) - chatbot , presentation (obstetrics) , status quo , internet privacy , sociology , psychology , public relations , world wide web , computer science , political science , medicine , law , radiology
Automation and Artificial Intelligence are defying the status quo making us rethink our jobs, our relations and, philosophically, our lives purpose. This emerging trend will affect every aspect of our lives: economically, cultural and socially speaking. If you think that Ethnographic Research is a safe harbor from all these changes, because it is so human and qualitative, you may be wrong. In this Pecha‐Kucha, I want to share a story that I, as a researcher, in face of users' pain points bigger than which button to click on an App, thought about products and services to help people using design thinking. During this side‐quest, I've faced a lot of challenges and found the answer in developing a chatbot, characterized as a Virtual God, to help people and give advice for better lives. People would tell their problems to a chatbot? People would rely on the chatbot, powered by artificial intelligence, advice, and readings? People would truly believe in the chatbot to make their wishes come true, just as a thousand‐of‐years religious god? What are the implications of AI and chatbots for our job as researchers? Let's find out together in this presentation.