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Hospitals Known for Nursing Excellence Associated with Better Hospital Experience for Patients
Author(s) -
Stimpfel Amy Witkoski,
Sloane Douglas M.,
McHugh Matthew D.,
Aiken Linda H.
Publication year - 2016
Publication title -
health services research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.706
H-Index - 121
eISSN - 1475-6773
pISSN - 0017-9124
DOI - 10.1111/1475-6773.12357
Subject(s) - credentialing , excellence , medicine , observational study , health care , nursing , reimbursement , cross sectional study , family medicine , patient satisfaction , medicaid , patient experience , pathology , political science , law , economics , economic growth
Objective To examine the relationship between Magnet recognition, an indicator of nursing excellence, and patients' experience with their hospitalization reported in the Hospital Consumer Assessment of Healthcare Providers and Systems ( HCAHPS ) survey. Data Sources This secondary analysis includes cross‐sectional data from the 2010 HCAHPS survey, the American Hospital Association, and the American Nurses Credentialing Center. Study Design We conducted a retrospective observational study. Data Collection Using common hospital identifiers, we created a matched set of 212 Magnet hospitals and 212 non‐Magnet hospitals. Principal Findings Patients in Magnet hospitals gave their hospitals higher overall ratings, were more likely to recommend their hospital, and reported more positive care experiences with nurse communication. Conclusions Magnet recognition is associated with better patient care experiences, which may positively enhance reimbursement for hospitals.