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Exit, voice and loyalty: Analytic and empirical developments
Author(s) -
DOWDING KEITH,
JOHN PETER,
MERGOUPIS THANOS,
VUGT MARK
Publication year - 2000
Publication title -
european journal of political research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 3.267
H-Index - 95
eISSN - 1475-6765
pISSN - 0304-4130
DOI - 10.1111/1475-6765.00522
Subject(s) - loyalty , schema (genetic algorithms) , argument (complex analysis) , epistemology , empirical research , positive economics , sociology , order (exchange) , psychology , computer science , economics , marketing , business , philosophy , biochemistry , chemistry , finance , machine learning
. This paper seeks to reconstruct and revitalize the famous Hirschman framework by providing a comprehensive review of the current use of ‘exit, voice and loyalty’. We begin by critically examining Hirchman's original account, and then look at the way his argument has been extended in different fields both conceptually and empirically. We suggest that while advances have been made, the results so far are somewhat disappointing given the perceptiveness of the original insight. We believe this is because his apparently simple schema is more complex than it first appears, and different aspects of exit, of voice, and of empirical foundations of loyalty need to be analytically distinguished in order to produce testable empirical hypotheses about their relationships.