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S.O.S. on my phone: An analysis of motives and incentives for participation in smartphone‐based volunteering
Author(s) -
Horstmann Aike C.,
Winter Stephan,
Rösner Leonie,
Krämer Nicole C.
Publication year - 2018
Publication title -
journal of contingencies and crisis management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.007
H-Index - 51
eISSN - 1468-5973
pISSN - 0966-0879
DOI - 10.1111/1468-5973.12174
Subject(s) - incentive , relevance (law) , phone , value (mathematics) , psychology , point (geometry) , applied psychology , internet privacy , social psychology , public relations , computer science , political science , linguistics , philosophy , geometry , mathematics , machine learning , law , economics , microeconomics
This paper aimed to analyse the potential of new technologies to support volunteer engagement in emergency response. To examine prerequisites for the use of a smartphone‐based application by medically trained volunteers in circumstances in which regular medical resources are exceeded, the influence of volunteering motives and user characteristics were assessed via an online survey. Results demonstrate that value‐oriented individuals evaluated the system more positively and were more willing to participate. Career‐oriented motivation and technical expertise had a partial influence. Different incentives emphasized in the system description did not make any difference, possibly because the overall evaluation was very positive. Among other implications, results point to the relevance of investigating ways to address value‐oriented individuals and to effectively trigger their motivation.