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It's meaning making, stupid! Success of public leadership during flash crises
Author(s) -
Helsloot Ira,
Groenendaal Jelle
Publication year - 2017
Publication title -
journal of contingencies and crisis management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.007
H-Index - 51
eISSN - 1468-5973
pISSN - 0966-0879
DOI - 10.1111/1468-5973.12166
Subject(s) - meaning (existential) , rhetoric , political science , public relations , public administration , sociology , law and economics , political economy , psychology , linguistics , philosophy , psychotherapist
Boin et al. (International Review of Public Administration, 18, 2013, 79) and others propose that public crisis leadership consists of several core tasks, among which crisis decision‐making and meaning making stand out in “flash crises.” We however argue that successful leadership during a sudden crisis implies being visible and appealing to the public in need of hearing that the shattered world will be healed. When being visible and using the right rhetoric, public leaders are by and large automatically considered proficient crisis decision makers, that is “the right leader in the right place at the right time.”