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The FIFA Crisis: Examining Sponsor Response Options
Author(s) -
Fortunato John A.
Publication year - 2017
Publication title -
journal of contingencies and crisis management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.007
H-Index - 51
eISSN - 1468-5973
pISSN - 0966-0879
DOI - 10.1111/1468-5973.12125
Subject(s) - crisis communication , general partnership , public relations , action (physics) , stakeholder , business , crisis response , crisis management , outcome (game theory) , marketing , political science , economics , finance , physics , quantum mechanics , law , mathematical economics
A crisis not only affects the organization that engaged in the improper act, but its stakeholders as well. While there are many studies that analyse response options for the organization involved in the crisis, there is little research focusing on the strategic response of stakeholders. This article uses the crisis involving FIFA as its focus and how its sponsors, an essential stakeholder group, responded. While no companies terminated their sponsorship, sponsors did issue statements that indicated the severity of the crisis and encouraged FIFA to engage in corrective action. FIFA engaging in corrective action is the best outcome for sponsors as they can maintain their partnership and continue to accrue the promotional communication and business benefits of this sponsorship.