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A Preliminary Examination of Command and Control by Incident Commanders of D utch Fire Services during Real Incidents
Author(s) -
Groenendaal Jelle,
Helsloot Ira
Publication year - 2016
Publication title -
journal of contingencies and crisis management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.007
H-Index - 51
eISSN - 1468-5973
pISSN - 0966-0879
DOI - 10.1111/1468-5973.12096
Subject(s) - front line , command and control , front (military) , incident response , aeronautics , control (management) , computer security , line (geometry) , operations research , work (physics) , engineering , operations management , computer science , telecommunications , political science , law , mechanical engineering , artificial intelligence , geometry , mathematics
In this paper, we attempt to get a better understanding of command and control practices of incident commanders from D utch fire services (battalion chiefs, BCs ) by examining the recordings made by helmet‐mounted cameras during 55 real incidents. The aim is to examine the degree to which the BCs issued orders to front‐line workers and the degree to which these orders were carried out appropriately. The results indicate that incident commanders were able to influence the work at the front line, but were generally not in control of what happened at the front line.