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Managing Safety: Ambiguous Information and Chronic Unease
Author(s) -
Flin Rhona,
Fruhen Laura
Publication year - 2015
Publication title -
journal of contingencies and crisis management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.007
H-Index - 51
eISSN - 1468-5973
pISSN - 0966-0879
DOI - 10.1111/1468-5973.12077
Subject(s) - ambiguity , value (mathematics) , knowledge management , workplace safety , relation (database) , psychology , business , computer science , occupational safety and health , medicine , data mining , pathology , machine learning , programming language
Managers rarely have full and unequivocal data on their external environment or on the state of their internal processes and in this paper we discuss how they deal with ambiguity, in relation to organizational safety. Drawing on our research into managers’ safety intelligence and on the value of chronic unease for safety management, we show how both requisite anxiety and problem solving skills can help managers make the best use of ambiguous safety information.