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Frame of reference rater training issues: recall, time and behavior observation training
Author(s) -
Roch Sylvia G.,
O'Sullivan Brian J.
Publication year - 2003
Publication title -
international journal of training and development
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.558
H-Index - 26
eISSN - 1468-2419
pISSN - 1360-3736
DOI - 10.1111/1468-2419.00174
Subject(s) - recall , training (meteorology) , task (project management) , psychology , frame (networking) , quality (philosophy) , applied psychology , cognitive psychology , computer science , telecommunications , philosophy , physics , management , epistemology , meteorology , economics
This study investigated three controversial issues regarding frame of reference training (FOR), a type of rater training: (1) Does it improve behavioral recall, (2) Can it be improved by incorporating behavior observation training (BOT), and (3) Can its effects persist over time? Results suggested that even though FOR training increases the number of behaviors recalled, it does not necessarily improve the quality of the recalled behaviors, but a combined FOR + BOT program does improve recall quality. Lastly, results suggested that FOR training can improve rating accuracy, even after a two‐week delay between rater training and the rating task.

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