Premium
Evaluation as an Organisational Development Tool
Author(s) -
Mitchell Robert J.
Publication year - 2001
Publication title -
international journal of training and development
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.558
H-Index - 26
eISSN - 1468-2419
pISSN - 1360-3736
DOI - 10.1111/1468-2419.00139
Subject(s) - macro , macro level , value (mathematics) , investment (military) , process management , return on investment , knowledge management , business , psychology , operations management , computer science , economics , political science , microeconomics , economic system , machine learning , law , programming language , production (economics) , politics
What do you do with a failed evaluation? That is, can positive outcomes come out of a situation where a return on investment cannot be demonstrated? This study highlights the value of the ROI method in providing direction at the macro‐level even when level 4 and 5 evaluations are unable to be ascertained. By taking a macro‐level view, the researcher was able to provide positive feedback and recommendations for further organisational development.