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Adapting Work Analysis to a Fast‐Paced and Electronic Business World
Author(s) -
Sanchez Juan I.
Publication year - 2000
Publication title -
international journal of selection and assessment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.812
H-Index - 61
eISSN - 1468-2389
pISSN - 0965-075X
DOI - 10.1111/1468-2389.00150
Subject(s) - work (physics) , job analysis , face (sociological concept) , data collection , human resource management , process (computing) , resource (disambiguation) , human resources , computer science , job design , knowledge management , operations research , process management , data science , psychology , job performance , business , management , job satisfaction , sociology , economics , engineering , social psychology , operating system , mechanical engineering , social science , computer network
The reliance of traditional job analysis on job incumbents as the primary source of work‐analytic data is critically examined. It is argued that the sole use of incumbents is practically and theoretically unjustified. The incorporation of non‐incumbents to the work analysis process is advocated, especially when abstract human attributes and strategic requirements are evaluated. The time and resource savings afforded by the use of mechanical estimation of work dimensions are also discussed. A revision of traditional formats of data collection in job analysis such as paper‐and‐pencil surveys and face‐to‐face interviews is proposed. Instead, the potential work‐analytic uses of electronic records of work information nowadays available in electronic performance monitoring systems are outlined.