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ABCs of the Interview: The Role of Affective, Behavioral, and Cognitive Responses by Applicants in the Employment Interview
Author(s) -
Young Angela M.,
Kacmar K. Michele
Publication year - 1998
Publication title -
international journal of selection and assessment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.812
H-Index - 61
eISSN - 1468-2389
pISSN - 0965-075X
DOI - 10.1111/1468-2389.00092
Subject(s) - psychology , interview , job interview , interpersonal communication , cognition , quality (philosophy) , social psychology , enthusiasm , applied psychology , cognitive interview , interpersonal influence , interpersonal interaction , clinical psychology , philosophy , epistemology , neuroscience , political science , law
The purpose of this paper is to examine the influence of a job applicant's verbal statements on interviewer ratings of an applicant's interpersonal characteristics. Applicant verbal statements were coded as containing affective, behavioral, and cognitive components. Verbal statements were analyzed using regression analysis and findings indicated that behavioral and cognitive speech components significantly impacted interviewer ratings of an applicant's self‐confidence. In turn, interpersonal characteristics of enthusiasm, self‐confidence and effectiveness had a significant influence on an interviewer's rating of an applicant's overall quality and the ultimate hiring decision.