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An International Comparison of Personality Differences between Hospitality and Other Service Sector Managers
Author(s) -
Stone Graham J.,
Ineson Elizabeth M.
Publication year - 1997
Publication title -
international journal of selection and assessment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.812
H-Index - 61
eISSN - 1468-2389
pISSN - 0965-075X
DOI - 10.1111/1468-2389.00062
Subject(s) - hospitality , psychology , personality , czech , service (business) , tertiary sector of the economy , discriminant function analysis , hospitality industry , applied psychology , function (biology) , social psychology , marketing , business , political science , statistics , tourism , mathematics , linguistics , philosophy , law , evolutionary biology , biology
This paper seeks to examine the hypothesis that reliable and valid personality instruments could have international applicability. Utilising data from 327 practising managers drawn from service industries in the United Kingdom, Hungary and the Czech Republic, the research offers a basis for discriminating between the profiles of hospitality and other service sector managers employing stepwise discriminant function analysis, F‐tests and classification ratios. The findings, based on a subsequent ANOVA, suggest that these personality profiles extend across the three countries under study. Also, the research provides a methodological approach for consideration in future meta‐analytical studies of the processes of management development.