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The Dual Transformation of Workplace Dispute Resolution
Author(s) -
Colvin Alexander J. S.
Publication year - 2003
Publication title -
industrial relations: a journal of economy and society
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.61
H-Index - 57
eISSN - 1468-232X
pISSN - 0019-8676
DOI - 10.1111/1468-232x.00312
Subject(s) - grievance , dispute resolution , nonunion , work (physics) , business , dual (grammatical number) , political science , law , engineering , medicine , mechanical engineering , art , surgery , literature
This study examines the impact on grievance rates of variation in the structure of nonunion dispute resolution procedures and in systems of work organization. Nonunion dispute resolution procedures that feature nonmanagerial decision makers had higher grievance rates than nonunion procedures with managerial decision makers. Grievance rates also were lower in workplaces that had adopted self‐managed teams.