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Managing in Higher Education: The ‘Wicked Issues’
Author(s) -
Watson David
Publication year - 2000
Publication title -
higher education quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.976
H-Index - 42
eISSN - 1468-2273
pISSN - 0951-5224
DOI - 10.1111/1468-2273.00142
Subject(s) - wicked problem , higher education , taxonomy (biology) , public relations , public policy , social issues , sociology , political science , business , knowledge management , engineering ethics , public administration , management science , management , computer science , engineering , economics , law , botany , biology
Using the concept of ‘wicked’ or ‘slushy’ issues in social policy, the author presents a taxonomy of such problems faced by managers in universities and colleges. Groups of problems include: those shared with all large and complex enterprises; those affecting the public services with special force; and those peculiar to higher education. He concludes with some reflections on management reactions to such problems.