Premium
Making consumers ‘Kings of the NHS’
Author(s) -
Gage Heather,
Rickman Neil
Publication year - 2000
Publication title -
economic affairs
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.24
H-Index - 18
eISSN - 1468-0270
pISSN - 0265-0665
DOI - 10.1111/1468-0270.00241
Subject(s) - empowerment , business , patient empowerment , marketing , advertising , public relations , law , political science
On announcing a consultation exercise about how new money for the NHS should be used, the Health Secretary declared he wanted an NHS ‘where the consumer is king’. Empowerment of consumers requires that they have choice. The institutional arrangements in the NHS do not facilitate this.