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Controlling teleworkers: supervision and flexibility revisited
Author(s) -
Dimitrova Dimitrina
Publication year - 2003
Publication title -
new technology, work and employment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.889
H-Index - 45
eISSN - 1468-005X
pISSN - 0268-1072
DOI - 10.1111/1468-005x.00120
Subject(s) - autonomy , restructuring , flexibility (engineering) , work (physics) , control (management) , business , public relations , psychology , marketing , management , engineering , political science , economics , finance , mechanical engineering , law
This article revisits the issue of control and autonomy in telework using interviews with professional, managerial and sales teleworkers in a large Canadian telecommunications company. It finds that the changes in control and autonomy are limited to restructuring of the work schedules and the differences across teleworkers are reproduced.