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Maintaining change: the maintenance function and the change process
Author(s) -
Lee Cooke Fang
Publication year - 2003
Publication title -
new technology, work and employment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.889
H-Index - 45
eISSN - 1468-005X
pISSN - 0268-1072
DOI - 10.1111/1468-005x.00109
Subject(s) - function (biology) , business , process management , process (computing) , operations management , knowledge management , industrial organization , computer science , engineering , evolutionary biology , biology , operating system
This paper explores the organisation of the maintenance function of five manufacturing and utility companies and the involvement of maintenance workers in plant improvement. It highlights the important role of the tacit skills of maintenance workers and the broader role of the maintenance function in technological change and organisational performance.