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Participation: ‘bounded freedom’ or hidden constraints on user involvement
Author(s) -
Howcroft Debra,
Wilson Melanie
Publication year - 2003
Publication title -
new technology, work and employment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.889
H-Index - 45
eISSN - 1468-005X
pISSN - 0268-1072
DOI - 10.1111/1468-005x.00107
Subject(s) - bounded function , workforce , process (computing) , computer science , bounded rationality , human–computer interaction , political science , artificial intelligence , mathematics , law , mathematical analysis , operating system
User participation in information systems development is often surrounded by assumptions that the resultant system will be a success, will reflect user needs, and that the process results in an empowered workforce. This paper argues that underlying these foreground rational assumptions are instrumental, politically motivated justifications driving the need to involve users.