New technology and changing organisational forms: implications for managerial control and skills | Zendy

Grimshaw Damian | Zendy; Cooke Fang–Lee | Zendy; Grugulis Irena | Zendy; Vincent Steve | Zendy

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New technology and changing organisational forms: implications for managerial control and skills

Author(s) -

Grimshaw Damian,

Cooke Fang–Lee,

Grugulis Irena,

Vincent Steve

Publication year - 2002

Publication title -

new technology, work and employment

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 1.889

H-Index - 45

eISSN - 1468-005X

pISSN - 0268-1072

DOI - 10.1111/1468-005x.00104

Subject(s) - multinational corporation , general partnership , control (management) , government (linguistics) , work (physics) , business , knowledge management , public relations , management , political science , economics , engineering , computer science , mechanical engineering , linguistics , philosophy , finance

Changes in organisational forms are central to the way new technologies impact on the future of work and employment. Drawing on case–study evidence of a call centre and its client relations and a multinational IT firm and its partnership with a government department, this paper explores the implications for skill and managerial control.

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