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New technology and changing organisational forms: implications for managerial control and skills
Author(s) -
Grimshaw Damian,
Cooke Fang–Lee,
Grugulis Irena,
Vincent Steve
Publication year - 2002
Publication title -
new technology, work and employment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.889
H-Index - 45
eISSN - 1468-005X
pISSN - 0268-1072
DOI - 10.1111/1468-005x.00104
Subject(s) - multinational corporation , general partnership , control (management) , government (linguistics) , work (physics) , business , knowledge management , public relations , management , political science , economics , engineering , computer science , mechanical engineering , linguistics , philosophy , finance
Changes in organisational forms are central to the way new technologies impact on the future of work and employment. Drawing on case–study evidence of a call centre and its client relations and a multinational IT firm and its partnership with a government department, this paper explores the implications for skill and managerial control.