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Video conferencing meetings: Changing patterns of business communication
Author(s) -
Panteli Niki,
Dawson Patrick
Publication year - 2001
Publication title -
new technology, work and employment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.889
H-Index - 45
eISSN - 1468-005X
pISSN - 0268-1072
DOI - 10.1111/1468-005x.00079
Subject(s) - videoconferencing , teleconference , business communication , business , computer science , multimedia , knowledge management , telecommunications , public relations , sociology , political science , communication
Electronic mediated communication is an increasingly popular form of communication within and across organisations. This paper presents research on the implementation, training and use of video‐conferencing systems on different sites of a multi‐national oil company. We find that error, delay but mainly social costs influence the choice and use of this communication medium.