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Technology domains and manpower choice in the restaurant sector
Author(s) -
Hjalager AnneMette
Publication year - 1999
Publication title -
new technology, work and employment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.889
H-Index - 45
eISSN - 1468-005X
pISSN - 0268-1072
DOI - 10.1111/1468-005x.00053
Subject(s) - deskilling , business , emerging technologies , principal (computer security) , empowerment , marketing , technological change , industrial organization , operations management , engineering , economic growth , economics , computer science , work (physics) , computer security , mechanical engineering , artificial intelligence , macroeconomics
Five principal technology domains are identified: 1: Technlogies that change the concept of time. 2: Technologies that change the flow of materials. 3: Technologies that change the geographical mobility. 4: Technologies that enhance planning, and 5: Technologies that shift processes to and from suppliers. All occupational groups in the restaurant sector are likely to be affected. Most technologies are found to enhance the deskilling of the staff, leaving empowerment opportunities for management levels only.