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Technology, culture and craft: job tasks and quality realities
Author(s) -
Conti Robert F.,
Warner Malcolm
Publication year - 1997
Publication title -
new technology, work and employment
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.889
H-Index - 45
eISSN - 1468-005X
pISSN - 0268-1072
DOI - 10.1111/1468-005x.00029
Subject(s) - craft , quality (philosophy) , scale (ratio) , style (visual arts) , process (computing) , production (economics) , job analysis , job design , business , computer science , psychology , operations management , job performance , job satisfaction , social psychology , engineering , economics , art , epistemology , microeconomics , geography , visual arts , philosophy , cartography , operating system
Labour process writers tend to view the use of non‐discretionary job tasks in Japanese style manufacturing as a form of de‐skilling. The authors argue that the limits of human accuracy and the statistical realities of sequential production make non‐discretionary job tasks a necessary condition for high quality engineered products. Cultural and scale barriers to achieving this condition are identified and analysed.