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Partners in Evaluation: Modelling Quality in Partnership Projects
Author(s) -
Ross Liz,
Kemshall Hazel
Publication year - 2000
Publication title -
social policy and administration
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.972
H-Index - 63
eISSN - 1467-9515
pISSN - 0144-5596
DOI - 10.1111/1467-9515.00210
Subject(s) - general partnership , business , value for money , quality (philosophy) , service (business) , value (mathematics) , public relations , service delivery framework , public–private partnership , field (mathematics) , process management , knowledge management , marketing , political science , economics , computer science , public economics , finance , philosophy , mathematics , epistemology , machine learning , pure mathematics
The concept of partnership as a way of describing relationships between public, private and voluntary agencies can take many forms. The evaluation of quality in the delivery of services by these partnerships is recognized as complex given the differing perspectives not only of the two partners but of the various other stakeholders, including service users, and the potential for added value arising from the partnership itself. This paper focuses on the partnership arrangements between Probation Services and voluntary agencies, identifying the specific characteristics of partnerships in the field of crime management. Drawing on research undertaken for one Probation Service the paper explores the concepts of value for money, inputs, outputs, outcomes and quality, and their measurement in partnership projects. A model is then offered for the more effective evaluation of projects where two different agencies are involved and a practice example is attached.