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Forming Effective Employee Information and Consultation: A Five‐Stage Trust and Justice Process
Author(s) -
Kougiannou Nadia K.,
Dundon Tony,
Wilkinson Adrian
Publication year - 2021
Publication title -
british journal of management
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.407
H-Index - 108
eISSN - 1467-8551
pISSN - 1045-3172
DOI - 10.1111/1467-8551.12382
Subject(s) - economic justice , process (computing) , organizational justice , business , public relations , point (geometry) , qualitative research , conceptual model , sociology , psychology , social psychology , political science , law , epistemology , social science , computer science , philosophy , geometry , mathematics , organizational commitment , operating system
In this paper we show how trust and justice influence the efficacy of employee information and consultation (I&C) bodies. Evidence is drawn from a 2‐year qualitative study of I&C participants in two organizations in the UK. The research builds on Dietz and Fortin's conceptual five‐stage model of the I&C process to provide a more nuanced understanding of I&C trust and justice outcomes. In particular, we point to crucial stages in the process, and how these influence the effectiveness of I&C mechanisms. Implications for theory and practice are discussed.