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The role of benchmarking in the provision of management development programmes
Author(s) -
ChristianCarter Judith
Publication year - 2002
Publication title -
british journal of educational technology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.79
H-Index - 95
eISSN - 1467-8535
pISSN - 0007-1013
DOI - 10.1111/1467-8535.00240
Subject(s) - benchmarking , process management , knowledge management , focus (optics) , management development , computer science , business , management science , engineering , management , marketing , physics , economics , optics
The focus of this paper is how to use benchmarking as both quantitative and qualitative tool when reviewing management development in light of changing business strategy and organizational design. The reader will be presented with a benchmarking framework for use with this particular type of review and the framework will be supported with specific case study material.