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Citizen perceptions of public management: Hybridisation and post‐new public management in Japan and New Zealand
Author(s) -
Goldfinch Shaun,
Yamamoto Kiyoshi
Publication year - 2019
Publication title -
australian journal of public administration
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.524
H-Index - 41
eISSN - 1467-8500
pISSN - 0313-6647
DOI - 10.1111/1467-8500.12330
Subject(s) - new public management , public management , rhetoric , corporate governance , context (archaeology) , perception , government (linguistics) , public administration , political science , public sector , public relations , sociology , geography , management , economics , law , linguistics , philosophy , archaeology , neuroscience , biology
Abstract An older body of research claims variously: a world‐wide transformation from new public management (NPM) to new public governance or post new public management (post‐NPM); a ‘layering’, where new management rhetoric and techniques are layered upon existing ones; or a ‘hybridisation’ synthesised from competing systems. More recent studies, particularly in central and Eastern Europe, suggest a nuanced and context‐specific degree of transformation. Influenced by a growing research interest in citizen perceptions of public management, this study expands this more nuanced approach by surveying local government public management perceptions of 1,140 New Zealand and 3,100 Japanese citizen online survey respondents. Using principal component analysis, we show both New Zealand and Japan exhibit degrees of hybridisation of public management paradigms, with Japan exhibiting a higher degree of eclecticism.