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The Impact of Socialisation on Graduates’ Public Service Motivation – a Mixed Method Study
Author(s) -
Waterhouse Jennifer,
French Erica,
Puchala Naomi
Publication year - 2014
Publication title -
australian journal of public administration
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.524
H-Index - 41
eISSN - 1467-8500
pISSN - 0313-6647
DOI - 10.1111/1467-8500.12079
Subject(s) - public service motivation , affect (linguistics) , public service , public relations , public sector , style (visual arts) , service (business) , marketing , socialization , work (physics) , psychology , business , management , sociology , political science , social psychology , engineering , economics , communication , archaeology , law , mechanical engineering , history
The need to attract and retain a high calibre cadre of public servants today has resulted in a renaissance of interest in public service motivation (PSM) within public management literature. This article outlines a study of PSM with graduate employees within an Australian public sector. The study extends our understanding of PSM by adopting a longitudinal, mixed method design, including surveys and individual interviews, to consider the effects of socialisation on levels of PSM. Results show an organisation's mission and values do not affect individual PSM while work type and communication style is vital and organisational socialisation can provide a negative influence.