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Evaluation and Social Impact Measurement Amongst Small to Medium Social Enterprises: Process, Purpose and Value
Author(s) -
Barraket Jo,
Yousefpour Nina
Publication year - 2013
Publication title -
australian journal of public administration
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.524
H-Index - 41
eISSN - 1467-8500
pISSN - 0313-6647
DOI - 10.1111/1467-8500.12042
Subject(s) - business , variety (cybernetics) , process (computing) , social enterprise , value (mathematics) , action (physics) , public relations , social impact , marketing , process management , knowledge management , sociology , political science , population , physics , demography , quantum mechanics , artificial intelligence , machine learning , computer science , operating system
In recent years, the imperative to communicate organisational impacts to a variety of stakeholders has gained increasing importance within all sectors. Despite growing external demands for evaluation and social impact measurement, there has been limited critically informed analysis about the presumed importance of these activities to organisational success and the practical challenges faced by organisations in undertaking such assessment. In this paper, we present the findings from an action research study of five Australian small to medium social enterprises’ practices and use of evaluation and social impact analysis. Our findings have implications for social enterprise operators, policy makers and social investors regarding when, why and at what level these activities contribute to organisational performance and the fulfilment of mission .