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Learning, Teamwork and Appropriability: Managing Technological Change in the Department of Social Security
Author(s) -
Dyerson Romano,
Mueller Frank U.
Publication year - 1999
Publication title -
journal of management studies
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 4.398
H-Index - 184
eISSN - 1467-6486
pISSN - 0022-2380
DOI - 10.1111/1467-6486.00152
Subject(s) - appropriation , teamwork , knowledge management , business , computer science , management , economics , philosophy , linguistics
Drawing on an extensive case study, we argue that management has to actively manage information flows, both within the organization and between the organization and its environment. Three tasks of knowledge management are, in our view, important in building technological capability: appropriation, teamworking and learning. ‘Appropriation’ includes the retention and effective utilization of internal knowledge. ‘Teamworking’ refers to the integration of diverse knowledge bases. ‘Learning’ embraces the acquisition and exploitation of externally held knowledge