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Effects of Feedback and Task Predictability onTask Learning and Judgment Accuracy
Author(s) -
Hirst Mark,
Luckett Peter F.,
Trotman Ken T.
Publication year - 1999
Publication title -
abacus
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.632
H-Index - 45
eISSN - 1467-6281
pISSN - 0001-3072
DOI - 10.1111/1467-6281.00047
Subject(s) - predictability , task (project management) , outcome (game theory) , consistency (knowledge bases) , contrast (vision) , cognitive psychology , psychology , computer science , social psychology , artificial intelligence , statistics , economics , mathematics , management , mathematical economics
This study examines the effect of different types of feedback on task learning and judgment accuracy across different levels of task predictability. The results of a laboratory study show that outcome feedback, alone, and in combination with task properties feedback, promotes judgment accuracy for both high and medium levels of task predictability. The beneficial impact of outcome feedback resulted from learning effects. Specifically , the outcome feedback improved judgment accuracy because of improved task knowledge and, in contrast to previous psychology research, it did not cause a deterioration in judgment consistency where task predictability was less than perfect. The results suggest that the negative effects of outcome feedback on judgment accuracy found in the psychology literature, where task predictability is less than perfect, may be limited in accounting settings where judges have experience with the task.