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Realizing the Promise: Government Information Systems and the Fourth Generation of Information Technology[Note 1. This research received funding from the Intergovernmental EnterprisePanel (http://www.fedworld.gov/) ...]
Author(s) -
Landsbergen Jr. David,
Wolken Jr. George
Publication year - 2001
Publication title -
public administration review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.721
H-Index - 139
eISSN - 1540-6210
pISSN - 0033-3352
DOI - 10.1111/0033-3352.00023
Subject(s) - interoperability , computer science , government (linguistics) , information flow , information system , knowledge management , information sharing , work (physics) , information technology , data sharing , world wide web , political science , engineering , mechanical engineering , philosophy , linguistics , law , medicine , alternative medicine , pathology , operating system
Interoperability is more than “digital plumbing”—making sure that computers talk so that bits of data flow properly. Fundamentally, interoperability is people talking and sharing information. Sharing information reduces the “paperwork burden”on the citizen, streamlines work processes, and enriches the formulation, implementation, and evaluation of policy. Building on prior theory and research, this research has developed empirically derived, practical findings and recommendations to support thedevelopment of appropriate interoperable systems.