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Role as Resource for Action in Public Service
Author(s) -
Piliavin Jane Allyn,
Grube Jean A.,
Callero Peter L.
Publication year - 2002
Publication title -
journal of social issues
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.618
H-Index - 122
eISSN - 1540-4560
pISSN - 0022-4537
DOI - 10.1111/0022-4537.t01-1-00027
Subject(s) - dissent , sociology , sociological theory , identity (music) , public relations , social identity theory , action (physics) , resource (disambiguation) , conceptual framework , public service , power (physics) , organizational structure , service (business) , epistemology , social psychology , political science , social science , psychology , politics , business , computer science , social group , law , computer network , philosophy , physics , quantum mechanics , marketing , acoustics
In this chapter we offer a conceptual framework for the understanding of public service that allows for the incorporation of sociological themes of organizational structure and institutional power. We build on sociological conceptualizations of the self found in role identity theory, using examples from research on health care workers to show how role identities and organizational structures can both limit and enhance the likelihood of principled dissent. Finally, we extend our theoretical framework to better understand how community service is employed to address the structural sources of social problems.