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Behavioral Outcomes of Grievance Activity
Author(s) -
Lewin David,
Peterson Richard B.
Publication year - 1999
Publication title -
industrial relations: a journal of economy and society
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.61
H-Index - 57
eISSN - 1468-232X
pISSN - 0019-8676
DOI - 10.1111/0019-8676.00144
Subject(s) - grievance , settlement (finance) , business , attendance , demographic economics , psychology , political science , economics , finance , law , payment
Using individual employee data from four unionized organizations over two 3‐year periods, this study analyzes the effects of grievance filing and settlement activity on post‐grievance settlement outcomes. The results show that performance ratings, work attendance rates, and promotion rates declined and turnover rates increased for grievance filers compared with nonfilers following grievance settlement, in contrast to the absence of significant differences between the two employee groups on any of these measures before or during grievance filing and settlement. Similar findings emerged for the supervisors of grievance filers relative to the supervisors of nonfilers. The evidence suggests that employers exercise retribution against grievance filers and their supervisors, although a “true performance” explanation of these findings cannot be ruled out.