Open AccessThe Future of Shopping: An Eerie Silence?
Author(s) -
Brian David Johnson
Publication year - 2017
Publication title -
computer
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.846
H-Index - 169
eISSN - 1558-0814
pISSN - 0018-9162
DOI - 10.1109/mc.2017.4041368
Subject(s) - computing and processing
Technology is poised to transform shopping in radical new ways. But could we be overautomating overselves into an eerie silence? Imagine walking into a store, selecting the items you want, and then walking out-no cashiers, no lines, no crowds. Could this be the future of retail and grocery stores? Because such a frictionless shopping experience is what digital economy companies are designing as they move into traditional economy areas such as shopping.
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