Open AccessBringing User Experience to Healthcare Improvement: the Concepts, Methods and Practices of Experience-based Design
Author(s) -
Ingrid MurVeeman
Publication year - 2008
Publication title -
international journal of health care quality assurance
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.408
H-Index - 47
eISSN - 1758-6542
pISSN - 0952-6862
DOI - 10.1108/ijhcqa.2008.06221aae.002
Subject(s) - health care , quality management , patient experience , process management , user experience design , knowledge management , computer science , business , medicine , nursing , operations management , engineering , marketing , human–computer interaction , service (business) , economic growth , economics
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