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Design and implementation of the Balanced Scorecard at a university institute
Author(s) -
Simon P. Philbin
Publication year - 2011
Publication title -
measuring business excellence
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.341
H-Index - 45
eISSN - 1758-8057
pISSN - 1368-3047
DOI - 10.1108/13683041111161148
Subject(s) - balanced scorecard , strategy map , originality , performance measurement , process management , soft systems methodology , intellectual capital , computer science , knowledge management , business , information system , sociology , marketing , qualitative research , engineering , management information systems , social science , electrical engineering

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