Open AccessService innovations in manufacturing firms
Author(s) -
Ida Gremyr,
Nina Löfberg,
Lars Witell
Publication year - 2010
Publication title -
managing service quality
Language(s) - Uncategorized
Resource type - Journals
eISSN - 1758-8030
pISSN - 0960-4529
DOI - 10.1108/09604521011027589
Subject(s) - business , service (business) , process management , service innovation , tertiary sector of the economy , marketing , industrial organization , operations management , economics
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