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Customer‐to‐customer interaction (CCI): a cross‐cultural perspective
Author(s) -
Richard Nicholls
Publication year - 2011
Publication title -
international journal of contemporary hospitality management
Language(s) - Uncategorized
Resource type - Journals
SCImago Journal Rank - 2.079
H-Index - 86
eISSN - 1757-1049
pISSN - 0959-6119
DOI - 10.1108/09596111111119338
Subject(s) - perspective (graphical) , business , marketing , customer advocacy , tourism , hospitality , hospitality industry , customer retention , psychology , service quality , computer science , history , service (business) , artificial intelligence , archaeology

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