Open AccessWhat's the Secret to Providing a World‐class Customer Experience?
Author(s) -
Janis Dietz
Publication year - 2009
Publication title -
journal of consumer marketing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.645
H-Index - 98
eISSN - 2052-1200
pISSN - 0736-3761
DOI - 10.1108/07363760910965891
Subject(s) - marketing , business , class (philosophy) , world class , advertising , computer science , engineering , industrial engineering , artificial intelligence
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