Dynamics of performance measurement systems | Zendy

Umit Bititci | Zendy; UTrevor Turner | Zendy; Carsten Begemann | Zendy

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Dynamics of performance measurement systems

Author(s) -

Umit Bititci,

UTrevor Turner,

Carsten Begemann

Publication year - 2000

Publication title -

international journal of operations and production management

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 2.158

H-Index - 138

eISSN - 1758-6593

pISSN - 0144-3577

DOI - 10.1108/01443570010321676

Subject(s) - computer science , performance measurement , system dynamics , system of measurement , work (physics) , dynamic capabilities , industrial engineering , knowledge management , artificial intelligence , business , engineering , mechanical engineering , physics , marketing , astronomy

Begins by creating a vision for dynamic performance measurement systems and goes on to describe the background to the work. Develops a model for integrated and dynamic performance measurement systems. Provides a critical review of existing frameworks, models and techniques against the model. Identifies that current knowledge and techniques are sufficiently mature to create dynamic performance measurement systems. The use of the dynamic performance measurement system is illustrated through a case study. Concludes with a series of lessons highlighting further research and development needs

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