Open AccessFlexibility in a Crisis
Author(s) -
Kimberlyann Sulmonte,
Patricia Q. Bourie,
Kerry Carnevale,
Lauren T S Clark,
Bridgid Joseph,
Michelle Midura,
Jane Corrigan Wandel,
M. Maurer
Publication year - 2022
Publication title -
nursing administration quarterly
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.574
H-Index - 38
eISSN - 1550-5103
pISSN - 0363-9568
DOI - 10.1097/naq.0000000000000513
Subject(s) - leverage (statistics) , flexibility (engineering) , business , covid-19 , process management , outbreak , quality (philosophy) , computer science , medicine , management , economics , artificial intelligence , virology , philosophy , disease , epistemology , pathology , infectious disease (medical specialty)
Our city was significantly impacted by the initial COVID-19 outbreak in the United States. We describe how members of our Quality and Safety team were able to leverage skills in relational coordination and process improvement to respond to rapidly changing needs in a flexible and effective way.