Open AccessIdentifying the mechanisms that contribute to safe and effective electronic test result management systems— a multisite qualitative study
Author(s) -
Andrew Georgiou,
Julie Li,
Judith Thomas,
Maria R. Dahm
Publication year - 2021
Publication title -
journal of the american medical informatics association
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.614
H-Index - 150
eISSN - 1527-974X
pISSN - 1067-5027
DOI - 10.1093/jamia/ocab235
Subject(s) - usability , accountability , transparency (behavior) , process management , qualitative research , process (computing) , patient safety , knowledge management , test (biology) , computer science , health care , management system , psychology , business , computer security , engineering , operations management , human–computer interaction , paleontology , social science , law , biology , economic growth , operating system , sociology , political science , economics
Suboptimal design of health information technology (IT) systems can lead to the introduction of errors in the diagnostic process. We aimed to identify mechanisms that can affect the safety and effectiveness of these systems in hospital settings thus contributing to the building of an explicit and replicable understanding of the variables that can affect the functioning of IT systems.