Artificial intelligence in the legal sector: pressures and challenges of transformation | Zendy

Chay Brooks | Zendy; Cristian Gherhes | Zendy; Tim Vorley | Zendy

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Artificial intelligence in the legal sector: pressures and challenges of transformation

Author(s) -

Chay Brooks,

Cristian Gherhes,

Tim Vorley

Publication year - 2020

Publication title -

cambridge journal of regions economy and society

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 2.468

H-Index - 54

eISSN - 1752-1378

pISSN - 1752-1386

DOI - 10.1093/cjres/rsz026

Subject(s) - automation , legal service , business model , work (physics) , business , technological change , focus (optics) , economics , marketing , political science , engineering , law , mechanical engineering , physics , optics , macroeconomics

Recent technological developments in automation and artificial intelligence (AI) promise to disrupt the very foundations of how legal work is practised and delivered. Yet how they challenge current business models, where they encounter resistance and how the benefits of AI can be realised remain unexplored. Drawing on interviews with professionals in the UK legal services sector, the article highlights how technological and market pressures combine to challenge the business models of legal services firms. However, the findings reveal important cultural and structural challenges that hamper transformation. The article extends the debate on technological disruption in legal services through a focus on business model innovation as a tool that can support firms in the sector to reimagine legal services provision.

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