Open AccessMedical Student Patient Outreach to Ensure Continuity of Care During the COVID-19 Pandemic
Author(s) -
Annika Belzer,
Erin M. Yeagle,
Lucille Kohlenberg,
Muriel J. Solberg,
Emily Gudbranson,
Mariana Budge,
Hannah M Batchelor,
Sarah E. Fitzpatrick,
Anna Zhao,
Victor Diego Armengol,
Samer F. Hassan,
May Shum,
Margaret J. Bia,
Frank J. Bia,
Nihar R. Desai,
Peter A. Kahn
Publication year - 2021
Publication title -
telemedicine reports
Language(s) - English
Resource type - Journals
ISSN - 2692-4366
DOI - 10.1089/tmr.2020.0030
Subject(s) - telemedicine , health care , thematic analysis , outreach , medicine , pandemic , gratitude , medical emergency , covid-19 , family medicine , nursing , psychology , qualitative research , disease , social psychology , social science , pathology , sociology , political science , infectious disease (medical specialty) , law , economics , economic growth
In response to the COVID-19 pandemic, the Yale New Haven Health System began rescheduling nonurgent outpatient appointments as virtual visits in March 2020. While Yale New Haven Health expanded its telemedicine infrastructure to accommodate this shift, many appointments were delayed and patients faced considerable uncertainty.